All Terms and Conditions of c9996

1.1 Platform Introduction

c9996 (hereinafter referred to as "Platform", "we" or "our") is an online gaming and betting service operated for users in Bangladesh. These terms apply to the c9996 website and all of its services.

1.2 Key Definitions

• "User" or "Member": Any person who has registered an account on c9996 or is using the platform.
• "Account": The personal user profile assigned to each member.
• "Gaming Funds": Money deposited into an account that is used to play games or place bets.
• "Bonus": Promotional credits or additional rewards provided by c9996.
• "Wagering Requirement": The amount of bets that must be placed before bonus funds can be withdrawn.

2.1 Age Requirement

You must be at least 21 years old to register an account and use c9996's services. Only those aged 21 or above may use this platform. We may request proof of identity to verify your age at any time.

2.2 Single Account Policy

Each person may open only one account. Operating multiple accounts under the same identity is strictly prohibited. If duplicate accounts are detected, both accounts may be suspended and funds may be forfeited.

2.3 Accurate Information

You must provide accurate and complete information at the time of registration. c9996 reserves the right to close accounts where false or misleading information has been provided. If you need to update your details, please contact our support team.

2.4 Geographic Restrictions

c9996 operates with a focus on users in Bangladesh. Access from certain countries or regions may be restricted. It is the user's own responsibility to ensure that access from their location is permitted.

3.1 Login Credentials Security

Your username and password must be kept strictly confidential. Sharing this information with any third party is completely prohibited. If unauthorized access to your account occurs, notify our support team immediately.

3.2 Account Transfer Prohibited

Accounts may not be sold, rented, or transferred to a third party in any way. The registered user is solely responsible for all activity that takes place on the account.

3.3 Identity Verification

c9996 may request documents for identity verification at any time. You may be asked to submit a national identity card, passport, or other government-issued document. If documents are not provided within the specified time, the account may be temporarily suspended.

4.1 Accepted Payment Methods

c9996 currently supports transactions through the following mobile financial services:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital financial service of Bangladesh Post Office
• Rocket — Mobile banking service of Dutch-Bangla Bank
• Upay — Mobile wallet of United Commercial Bank

4.2 Minimum Amounts

• Minimum deposit: ৳500 (per method)
• Minimum withdrawal: ৳1,000

4.3 Withdrawal Processing

Approved withdrawals are generally completed within 5 to 30 minutes. However, additional time may be required if identity verification or a security review is needed.

4.4 Fees and Deductions

c9996 generally does not charge any fees on deposits. However, the payment provider may apply its own fees, which are entirely the user's responsibility. We reserve the right to reject a withdrawal request if any applicable conditions have not been met.

4.5 Anti-Money Laundering

c9996 is firmly committed to preventing money laundering. Any suspicious transaction may be held for review. Withdrawals must be made using the same method that was used for the deposit.

5.1 Welcome Bonus

c9996 offers new members a 100% bonus on their first deposit, up to ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total ৳2,000 in gaming funds
• Deposit ৳42,000 or more → maximum ৳20,000 bonus → total ৳62,000 in gaming funds

5.2 Wagering Requirement

After receiving a bonus, a 25x wagering requirement must be met before withdrawal. Wagering is calculated based on the bonus amount only, not the combined total of deposit and bonus.

Example: ৳1,000 bonus × 25 = ৳25,000 in bets must be placed before the bonus funds can be withdrawn.

5.3 Bonus Terms of Use

• The bonus applies once only; the same person may not claim a bonus through multiple accounts.
• Restrictions on using bonuses in certain games or game categories may apply.
• The original deposit may not be withdrawn before the bonus wagering requirement is fulfilled.
• c9996 reserves the right to cancel a bonus if there is evidence of abuse or improper advantage-taking.

5.4 VIP Program

c9996 has three VIP tiers for regular members:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

Tier upgrades are based on user activity and participation. Benefits and special offers vary for each tier.

6.1 General Gaming Policy

All games on c9996 are conducted on the basis of fair play. Game outcomes are determined using Random Number Generator (RNG) technology, which is fully impartial and verifiable.

6.2 Prohibited Activities

• Using any software, bot, script, or automated device to play games.
• Exploiting system vulnerabilities or technical errors.
• Abusing bonuses or promotions through multiple accounts.
• Collusion or collaborative cheating with other members.
• Money laundering or conducting illegal financial activity on the platform.

6.3 Technical Issues

If a technical error occurs during a game session, c9996 reserves the right to void that round and return the wagered amount. Any abnormal winnings resulting from a technical error will be considered void.

6.4 Sports Betting

The sports betting section allows bets on various sports including cricket, football, and kabaddi. All bets are settled based on the official result of the relevant event. If a match is abandoned or left undecided, the wagered amount may be refunded.

7.1 Commitment to Safe Play

c9996 is firmly committed to responsible gaming. Gaming is for entertainment — it should not be treated as a reliable source of income. If you feel that gaming is having a negative impact on your life or financial situation, seek professional help immediately.

7.2 Limit-Setting Tools

Members can set deposit, betting, and loss limits on their own accounts. Contact our support team to set these limits.

7.3 Self-Exclusion

Any member may request a temporary or permanent suspension of their account. Upon receiving a self-exclusion request, c9996 will act on it promptly.

7.4 Minor Protection

Minors (under 21) are strictly prohibited from opening an account or playing games. If there are children or teenagers in your household, we recommend using parental control software to prevent them from accessing this platform.

All content on the c9996 website — logos, graphics, text, software, interface design, and other elements — is protected under c9996's intellectual property rights. This content may not be copied, redistributed, or used for commercial purposes without explicit written permission.

Game content is subject to the intellectual property rights of the respective game providers, including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, PG Soft, JILI, and others.

The collection, storage, and use of users' personal information is described in detail in our Privacy Policy. The Privacy Policy applies to you in full alongside these terms.

c9996 does not sell your personal information to any third party. However, information may be shared with specific third parties to fulfill legal obligations or for fraud prevention purposes.

c9996 is not liable for financial losses arising from gaming. The platform is provided on an "as is" basis and we do not guarantee any specific level of service.

c9996 is not liable for any loss caused by internet disconnection, device issues, or errors on the part of third-party payment providers.

Under no circumstances shall c9996's total liability exceed the amount of funds held in the account at the time of the relevant incident.

11.1 c9996's Rights

c9996 may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of these terms and conditions
• Fraudulent or suspicious activity
• Registration with false information
• Age limit violation
• Bonus abuse
• Suspicion of financial crime or money laundering

11.2 Member's Rights

You may request to close your account at any time. Before the account is closed, all ongoing bets will be settled and any remaining balance will be returned.

c9996 reserves the right to modify these terms and conditions at any time. A notice will be posted on the platform before the changes take effect. Continued use of the platform after the changes will be considered acceptance of the new terms and conditions.

Visit this page regularly for the latest terms and conditions. For important changes, members may be notified via their registered email or through a notice on the site.

If any dispute or complaint arises, we recommend contacting our support team directly in the first instance. We are committed to resolving all valid complaints fairly and promptly.

If resolution through support is not possible, both parties may agree to settle the matter through a neutral mediator.

If you have any questions about these terms and conditions or need assistance, c9996's support team is always ready:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

For more information, visit our FAQ page and About Us page.